Refund and Return Policy

Our main mission is to provide exceptional and high-quality service to our users and clients. In order to ensure satisfaction and trust in our platform, we have meticulously crafted the following article that details our return policy. This policy covers all payments made within our website, ensuring the protection and support of our valuable relationships with users and clients.

Refund policy:

If the plugin or theme is not working properly and we also fail to help you (within 5 business days) then, in that case, you will get the money back or replace it with another theme or plugin. You need to send us a short video or screenshot of the error to fix your problem & we can fix your problem by operating your system from TeamYour or Anydesk also. If the plugin and theme are working properly and you do not know how to set it up or if something goes wrong with your settings, then we will not be responsible for that and in that case, also will not get the money back or replace it with another theme or plugin.
The nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. So, all payments at Ultraplugins.store are non-refundable but we value your money, so if your problem is not fixed, we will refund your money or replace it with another theme or plugin.

Refund Requests:

We will assess refund requests on their merits but generally, there is no obligation to provide a refund if:
a. you have changed your mind.
b. you subscribed by mistake.
c. you ask for goodwill.
d. you lack the technical ability to make the item work.
e. you can no longer download the item because it has been removed from our website.
f. you are in breach of our fair play policy.

Please Refer FAQ Page for Technical Related Queries. Or Feel Free to Contact Us.